FAQs

We understand the nature and sensitivity of this matter, we have taken strong measures to ensure that your privacy is not compromised.


What is the emergency use of HelpyFinder™?

You can Send/Accept Help requests to your nearby people as well as your family with a single click.

How is it being used in response to any emergency?

People act as help requesters as well as help providers both and help each other in case of any emergency.

How does it work?

HelpyFinder™ enables the feature where People can approach their nearby people digitally so that we can prevent any mishappening together.

What is Emergency Help?

An emergency is a situation that occurs for various causes, and needs immediate action to reduce the risk of death and casualties.

How to list emergency contact?

You can add emergency contacts through your contact list or phonebook simply. It may have your Family members, friends, or relatives as well.

What is nearby Help?

Nearby help enables the feature by which you can seek help from people around you.

What is Family Help?

Family help is the feature that enables you to send Help requests and inform all your emergency contact list with your live location when to tap.

How to list Family Help?

You can add emergency contacts through your contact list or phonebook simply. It may have your Family members,friends, or relatives as well.

What is the difference between Nearby Help and family help?

Nearby Help enables us to ask for Help requests from people around us, while Family help enables us to ask for Help requests from our saved contacts.

How to register on HelpyFinder™?

Steps to Register on HelpyFinder™:
Step 1: Sign up with your 10 digits Mobile number
Step 2: Get OTP
Step 3: Enter OTP and Register
Step 4: Fill in details (Name, Address, Blood group, etc)

How can HelpyFinder™ help people?

HelpyFinder™ enables a platform where people can help each other. They can act as a help requester as well as Help Provider both.

What options are available on HelpyFinder™?

You can find Nearby Help, Family Help, and Emergency Help on HelpyFinder™

Will it be safe to share info with HelpyFinder™ people?

We have Verified and trusted users and your information will not be shared with anyone without your permission.

What do I do when I get a Help request?

You can accept the Help request when you get it, and you can help someone in their need. After acceptance of the request, you get the information of the requester with their live location.

What do I do when I need help?

You can simply tap on the Family help and NearBy Help tab to send a Help request whenever you need Help.

How to send a Help request?

You can send a Help request by clicking on the Family Help and NearBy Help tab. It enables sending Help Requests automatically.

Can I cancel the Help request?

Yes, you can cancel the generated help anytime.

How much time does it take to get help through HelpyFinder™?

You can “Send” or “Accept” Help Requests in almost no time. You can send a Help Request in less than 10 seconds while you can accept it instantly.

What type of emergency can be prevented with the help of HelpyFinder™?

Medical Emergency, Fire Emergency and Vehicle Emergency, etc, can be prevented if help can be reached on time.

Am I able to provide help and services on HelpyFinder™?

Yes, you can help and Provide help Anytime and Anywhere.

How much does it cost to use the HelpyFinder™ services?

HelpyFinder™ is a Platform where people can give or accept help, free of cost.

Are HelpyFinder™ people verified or not?

We have Verified and trusted users and your information will not be shared with anyone without your permission.

How HelpyFinder™ Help you to protect your family?

In case of any emergency, help can be provided by people around you.

What is HelpyFinder™ doing in response to the Covid-19 Pandemic?

HelpyFinder™ verifies the list of Covid-19 resources, and updates it in real-time.

How can HelpyFinder™ help someone in case of Emergency?

HelpyFinder™ enables a platform where people can help each other, They can act as a help requester as well as Help Provider both.

How can HelpyFinder™ Prevent any mishappening?

Helpyfinfer enables you to send Help Requests to your nearby area, and notify your nearest emergency services such as Nearest Doctors, Ambulance, and Police.

How can HelpyFinder™ prevent violence?

People can tap and notify their Family Members secretly and securely.

How HelpyFinder™ connects you to your nearby people?

HelpyFinder™ sends a notification to all the HelpyFinder™ people around you with your live location.

What do I do when I lose something/someone?

You can easily click the Photo and circulate it across the city, with one tap, so that we can reduce the risk together.

Am I at risk when sharing info on HelpyFinder™?

No, your information and data are safe with HelpyFinder™.

What type of details do I have to share?

You just have to share your Name, Address, and id (Aadhar, Passport, Pan Card, etc)

Can I add friends and Family to my Helper list?

Yes, you can add your friends and family to HelpyFinder™.

What kind of Medical assistance do I get on HelpyFinder™?

You can get Nearest Doctor, Ambulance, Hospital list, Oxygen Cylinder, etc in Medical assistance.

When should I avail emergency services of HelpyFinder™?

Whenever you need any emergency, Medical Emergency, Fire Emergency, or feel distressed and unsafe.

What do you mean by “Amber Alert”?

Amber Alert is the option to find any Missing Person or any stolen item with the help of people around you.

What to do if there is violence and or crime happening in your area?

You can notify nearby Police, Doctors, Ambulance as well as people at one tap if you see any violence in your area.

Why should I donate (Food, clothes, or any items) through HelpyFinder™?

There are a lot of people who struggle a lot for daily essentials in your area on a daily basis. Through HelpyFinder™ you can donate your unused or extra items directly.

Can I donate food on a daily basis?

Yes, you can donate your extra or unused cooked meal on a daily basis.

Is it Possible to send a help request to Police, Doctors, and Ambulance at one tap?

Yes, HelpyFinder™ made it Possible to send a help request to Police, Doctors, and Ambulance at one tap!

How can I raise my voice against domestic violence through HelpyFinder™?

You can notify your Family Help contacts, nearby Police, doctors, ambulance securely and instantly, with your live location, through HelpyFinder™.

How can HelpyFinder™ protect old Parents? When they are alone at home?

Your Parents are just one tap away to get any kind of emergency help, they just have to tap and notify.

What should I do in case of an accident or breakdown?

HelpyFinder™ helps you to notify your Family Help contacts, nearby Police, doctors, ambulance as well as car maintenance services with your live location.

If I get a car breakdown, can I get immediate help?

Yes, you can get car maintenance services instantly, by your nearest garage after sending a Help Request.

Who will come to help/attend to me?

Your NearBy Car Mechanic or nearby people will come to attend to you or offer help, after acceptance of Help Request.

Can I be taken to home or the nearest garage in case of breakdown?

No, you will get the best possible help from your nearest garage in case of breakdown.

How can HelpyFinder™ help in circulating Photos and details, if we lost someone?

HelpyFinder™ will notify people across the city in no time so that the risk of loss can be lessened.

Will the missing person’s info be shared with the Police?

Yes, the info of the missing person will be shared with the Nearest/Local Police.

How effective will it be to use HelpyFinder™?

By using HelpyFinder™, you can reduce the risk of any mishap with the help of nearby people.

When should I use HelpyFinder™?

The services of HelpyFinder™ are available 24*7, you can send Help Requests anytime and anywhere.

What type of Covid-19 resources are available on HelpyFinder™?

Nearest Oxygen suppliers, Hospital Beds, Ambulance services, Vaccination centers, etc, are the Covid-19 resources available on HelpyFinder™.

Are the Covid-19 resources Verified and updated?

Yes, All the Covid-19 resources are verified and updated in real-time.

Is it paid resources or free?

All the services on HelpyFinder™ are free of cost.

What kind of Medical assistance do I get through HelpyFinder™?

Doctors, Hospitals, Ambulance, Oxygen suppliers, etc are the Medical assistance services provided on HelpyFinder™.

Can I book an appointment through HelpyFinder™?

No, you can’t book an appointment through HelpyFinder™, you can ask for help only.

How many types of doctors can I find on HelpyFinder™?

You can find all the nearest Doctors in your area on HelpyFinder™.

Can I disable it, when I’m not in the condition of providing Help?

Yes, you can disable it, when you’re not in the condition of providing Help.

Can I set timings to provide help?

Yes, you have given options of timing to when you’re available to provide Help. You can choose a specific time or Anytime.

Can I choose days to provide help?

Yes, you have given options of Days to when you’re available to provide Help. You can choose a specific day or all day.

What should I do, if I’m getting multiple Help Requests at a time?

You can accept one request at one time to provide.

Can I request again, If I cancel the help request once?

Yes, you can send a Help Request Multiple times after cancellation.

Is it mandatory to fill in the location details in case of an emergency?

No, your live location will be shared with the Emergency Help request automatically.

How do I share a live location with my family Members?

Your live location will be shared with an Emergency Help request automatically, you don’t have to share your live location on your own.

How can I track my stolen item through HelpyFinder™?

You can easily click the Photo and circulate it across the city, with one tap, It will be shared with all HelpyFinder™ People so that they can track it together.

Can I use HelpyFinder™ in a new place?

Yes, you can use HelpyFinder™ in a new place as well.

How HelpyFinder™ is beneficial for the safety of girls?

In case of feeling unsafe or feeling distressed, they just have to tap and notify the nearest Police as well as people around them to get help instantly.

Is financial support available on HelpyFinder™?

No financial support is available on HelpyFinder™.

What is the process to use the App?

The process to use App:
Install - Login/Sign up – Update Profile – select helper Profile- choose options- update- ready to use.

From where I can download the App?

You can download the App of HelpyFinder™ via “Playstore” or “IOS”.

Is there any time limit for using the App

No, there is no time limit for using the App, you can use it multiple times.

How do I know the services I get are authentic?

All the providers are verified through their Ids and Personal details by HelpyFinder™.

Who is helping and why?

HelpyFinder™ is meant to be “To the People, for the People” where people act as Help Provider and Requester both to help each other and make the world better.